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Unhappy with Your Physio’s Treatment? Here’s What To Do…

Unhappy with Your Physio's Treatment? Here's What To Do

The job of a physiotherapist is held in high regard in the healthcare industry, perhaps partly because it’s extremely important for them to uphold their responsibilities. 

If a physiotherapist is careless and the result is some form of mistreatment, the patient can experience anything from unsatisfactory service to a life-threatening injury. In some cases, it can even result in serious financial issues. 

If you’ve recently had a negative experience with your physio, it’s well worth the effort to run through your options when it comes to taking action and resolving the matter. Read on to learn more about your rights as a patient and what you can do in the event that you’ve been mistreated by your physiotherapist.

Your Rights

As a patient, you have a number of rights when it comes to how your physio treats you while you’re in their care. This includes the right to:

  • Confidentiality
  • Being informed about the type of treatment you’ll receive and your options.
  • Being treated with respect.
  • Give consent for changes in your care plan.
  • Consult other healthcare professionals. 
  • Receive safe and ethical care

If you believe that any of these rights have been violated, then it’s time to take action. After all, you also have the right to file a formal complaint in a situation where it’s justified.

Your Options

If consulting your physiotherapist’s management is to no avail or not an option to begin with, then your next best step would be to find a third-party medical negligence solicitor. As medical negligence is a complex area of law, finding a reliable and trustworthy solicitor is important. 

These days, you can easily file a claim online with no fee if you don’t receive compensation. Even if your medical negligence experience dates back up to three years, you’re still eligible to claim. Head over to the following link to learn more: https://www.the-medical-negligence-experts.co.uk/

When Can You File a Complaint?

It’s worth noting that key information related to your relationship with your physical therapist may lie in protected documents. If this is the case, then contacting an insider with firsthand knowledge should be your first step. This is because it’s important to have as much facts and evidence available as possible before making a claim.

It’s also important to review the local laws surrounding physical therapy practice in your area. Knowing about the laws and regulations that your local physiotherapy practice enforce will give you a better understanding of where your physio went wrong. 

You can also look into the rules and regulations enforced by the company or management team that your physio practises under. It’s likely that they broke at least one of those rules or regulations in the event of mistreatment. The more facts and evidence you have available, the more likely it will be that you’ll win your claim. 


Resolving these types of issues is often a complex and lengthy process. This is why taking on the help of a medical negligence solicitor is often the most affordable and least stressful way to ensure you receive the compensation you deserve.